Responsible Gaming
Commitment
At g7777, entertainment is always meant to be enjoyed in a controlled and mindful way. We want every member to stay safe, stay healthy, and seek help when needed.
Our Commitment
g7777 believes that online gaming is a form of entertainment — but it only stays enjoyable when done responsibly. We encourage all our members to play within healthy limits and are committed to creating an environment where every person can feel safe.
All our services in Bangladesh are available only to adults aged 21 or above. Minors are strictly prohibited from opening accounts or participating in any games. When we confirm that an account does not meet this age requirement, that account is closed immediately.
It is important to make informed decisions about time and money spent on gaming. Under our Terms and Conditions, each member can set their own deposit limits, session time limits, and bet amounts. Using these features is not a sign of weakness — it is a mark of mature and smart play.
If you ever feel that gaming is getting out of your control, or is affecting your family or professional life, do not delay in seeking help. g7777's 24/7 live chat and email support will help you use the relevant tools, and your family or a professional counsellor can also provide assistance.
Our Privacy Policy explains in detail how we keep your support requests and self-exclusion information secure. Your identity and data remain completely confidential.
Tools to Control Yourself
g7777 offers several effective features to help you manage your own gaming habits. These can be activated at any time from your account settings or with the help of the support team.
Deposit Limit
Set a maximum amount for your daily, weekly, or monthly deposits. Once a limit is set, it cannot easily be increased — if you lower it, the change takes effect immediately.
Deposit ControlSession Time Limit
Decide in advance how many hours you will play each day. Once the set time is up, the session ends automatically, which helps prevent excessive play.
Time ManagementAccount Break
Take a temporary break from your account for anywhere between 24 hours and 30 days. During this time, logging in or making a deposit will not be possible.
Cooling-OffSelf-exclusion
Self-Exclusion
Permanent ProtectionGaming History Review
View your betting history, wins and losses, and deposit details at any time. Understanding your own patterns makes it easier to make informed decisions.
TransparencyContact the Support Team
To learn more about or activate any of the above tools, contact the support team via 24/7 live chat or email — support is available in both Bengali and English.
Direct AssistanceRequest a Limit
Fill in the form below to let the support team know which feature you would like to activate. Our team will get in touch with you as soon as possible.
This request will go to the g7777 support team. They will send a confirmation to your email.
Recognise the Warning Signs
If any of the following signs appear in you or someone you know, it may indicate problematic gaming behaviour. Being aware in time makes it possible to keep the situation under control.
- You are spending more money than your set budget and placing more bets trying to recover what you have lost.
- You are trying to stop playing but keep failing, or you feel restless and irritable when you do stop.
- You are trying to hide your gaming from family, friends, or people at work.
- You are spending long hours gaming while skipping daily tasks, sleep, or meals.
- You are facing financial pressure or debt and planning to play more to cover it.
- You are turning to gaming to escape stress, depression, or loneliness.
- Family members or people close to you are expressing concern about your gaming habits.
These signs do not mean you are weak — this is a health issue that can be overcome with the right support. More information about responsible gaming is available in our FAQ section.
Where to Get Help
Do not face problems alone. You can seek support through the following channels.
g7777 Live Chat Support
Contact the support team directly via 24/7 live chat. They speak Bengali and can provide immediate help with self-exclusion or setting limits.
Contact by Email
Write to the support email — in Bengali or English. Your information will be kept completely confidential and a reply will be sent as soon as possible.
[email protected]
Family and Loved Ones
Let a trusted family member know about your situation. Support from someone close to you can help a great deal in dealing with the situation and reduces the feeling of being alone.
Professional Counsellor
Seek help from a mental health specialist or addiction counsellor. In Bangladesh, there are various government and private mental health centres where you can receive confidential advice.
Mental Health Services
The National Institute of Mental Health (NIMH) in Bangladesh, along with several other specialised institutions, provides expert services for addiction issues. Advice from a doctor or counsellor is kept completely confidential.
g7777's Responsible Policy
g7777 is not just a gaming platform — we invest in ensuring a safe and secure online experience. Our system regularly monitors for risky behaviour and, when needed, our team proactively reaches out to members.
- All new members must go through an age verification process — those under 21 years of age cannot open an account.
- Your personal and financial information is fully secure through SSL encryption and modern data protection measures.
- As soon as a self-exclusion request is received, the account is deactivated and promotional communications are stopped.
- The complete transaction history via bKash, Nagad, Rocket, and bank transfer is always visible to the member.
- Any request related to responsible gaming is resolved on a priority basis — the 24/7 support team is always ready.
- We are careful about sending promotional messages to players — if someone is on a break or has set a limit, promotional emails to them are kept paused.